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Shipping & Order Status

When will my order be shipped?

Please allow up to 48 hours from the time of placing your order for it to be shipped. Orders placed on weekends will be processed Monday. Please note: for customer protection, all orders are subject to review and delay may occur. Please take into con

When will my order arrive?

The delivery option chosen at checkout will determine when the order will be arrive. FedEx Ground. Delivers within 3-8 business days. FedEx 2 Day. Delivers within 2 business days if order is placed by noon PST. FedEx Next Day AIr. Delivers within 1 b

How do I track my order?

Once your order has been shipped we will send you an email confirmation with your tracking information. The email will include a link to the shipping carrier's website where you can track the location and delivery status of your order.

Do you ship internationally?

Yes! We ship to over 200 countries worldwide. See the full list here.

Do you require signature on order shipments?

Yes, to ensure your package arrives to you safely, we will require signature on orders that exceed $1000 value. If you would like to waive this service, please email [email protected] and provide us with the order number. Please note, if this service

Can I get a refund on a lost package that has been signed for?

No. We are unable to provide a refund or store credit in cases where FedEx or other couriers have provided proof of delivery and a direct signature has been obtained. We suggest that you file a lost package claim directly with the shipping courier.

Do you ship to PO boxes or APO/FPO addresses?

No, we do not ship to P.O. boxes or APO/FPO addresses.