AGOLDE

<p><span dir="ltr" id="isPasted">No. We are unable to provide a refund or store credit in cases where FedEx or other couriers have provided proof of delivery and a direct signature has been obtained. We suggest that you file a lost package claim directly with the shipping courier.&#xA0;</span> </p>

No. We are unable to provide a refund or store credit in cases where FedEx or other couriers have provided proof of delivery and a direct signature has been obtained. We suggest that you file a lost package claim directly with the shipping courier.

Can I get a refund on a lost package that has been signed for?

Shipping & Order Status

Return & Exchange Policy

Is there a fee for domestic returns? Return Process Exchange Process Is there a fee for domestic returns?

Return Process

Exchange Process

Can I make an exchange for a different style?

Returns & Exchanges

When will my order be shipped?

When will my order arrive?

How do I track my order?

Do you ship internationally?

Do you require signature on order shipments?

Do you ship to PO boxes or APO/FPO addresses?

Why should I create an account with AGOLDE?

Why do I have to provide my e-mail address and phone number?

Manage Account

Do you offer gift cards?

Gift Cards

What form of payment do you accept?

Will my credit card be charged immediately?

Payments

How fast is your international shipping?

How much does international shipping cost?

Is there an order limit for International orders?

What countries do you ship to?

What currencies do you support?

What payment methods do you offer?

Are taxes and duties included in my order total?

Do you accept international returns?

How do I return an international order?

Can I make an exchange on an international order?

Are duties and taxes refundable on return orders?

Is there a fee for international returns?

When will my refund be processed?

Do you offer gift cards for international customers?

International Orders & Returns

Can I get a refund on a lost package that has been signed for?Updated 3 months ago