Skip to main content
AGOLDE Help Center home page
Submit a request
Sign in
  1. AGOLDE
  2. General

General

Returns & Exchanges

  • Return & Exchange Policy
  • Is there a fee for domestic returns?
  • Return Process
  • Exchange Process

International Orders & Returns

  • Are duties and taxes refundable on return orders?
  • Are taxes and duties included in my order total?
  • When will my refund be processed?
  • Is there a fee for international returns?
  • How do I return an international order?
  • Can I make an exchange on an international order?
See all 14 articles

Shipping & Order Status

  • Do you ship to PO boxes or APO/FPO addresses?
  • How do I track my order?
  • When will my item be shipped?
  • Do you ship internationally?

Manage Account

  • Why should I create an account with AGOLDE?
  • Why do I have to provide my e-mail address and phone number?

Gift Cards

  • Do you offer gift cards?

Payments

  • What form of payment do you accept?
  • Will my credit card be charged immediately?
Return to site