Please follow instructions below:
- Navigate to https://agolde.com/pages/returns
- Click on USA if you order was shipped to an address within the United States of America
- Enter your *order number & shipping address zip code
- Select the item(s) you’re sending back and click “Return” on the screen
- You’ll get an Instant Refund Voucher Code — but you don’t have to use it
- Print your return label and packing slip then mail back the original item(s) within 14 days
- Once received and inspected, please allow up to 8 business days for the refund to reflect on your payment account, as processing can vary depending on your financial organization.
*If you wish to return your order in full, a $10 processing and shipping fee will be applied. This fee will be applied on orders placed on June 29th.
*If returning more than one order please initiate a return for each order number. You can use one shipping label but must include each individual packing slip.
Please email eshop@agolde.com or call us at 323-923-1250 with any questions.