How do I exercise my right of withdrawal?Updated 2 hours ago
The EU law gives you the right to withdraw from most online purchases within 14 days of delivery, without providing a reason. You can submit your withdrawal request here.
You can also exercise your right of withdrawal electronically through our online withdrawal form: Withdrawal form – AGOLDE.. If you use this online function, we will send you a receipt confirmation by email without undue delay.
In the context of electronic withdrawal, we process name, email address, and order number. The processing is carried out by our processor Revoq. Further information can be found in the Data Processing Agreement (DPA) at Data Processing Agreement (DPA / AVV) – Revoq.